How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Frequently Asked Questions

Frequently Asked Questions
1. What is colcolras?
colcolras is your go-to destination for stylish, festival-ready, Luxury feel fabrics Products .

2. Where do you ship from?
We currently ship within the United States. Stay tuned as we expand our delivery network internationally. Orders typically arrive within 5–8 business days, depending on location.

3. Do you offer free shipping?
Yes We offer Free shipping on all USA

4. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link. You can follow your package in real time from there.

5. What if my item doesn’t fit?
We want you to feel confident in your purchase. If the fit isn’t quite right, we accept returns or exchanges within 30 days of delivery. Items must be unused, unwashed, and in original condition.

6. How do I start a return or exchange?
Simply email us at infocolcolras@gmail.com with your order number and reason for return. We’ll guide you through the quick return process.

7. Can I cancel or change my order?
If your order hasn’t been processed yet, we’re happy to help with changes or cancellations. Email us as soon as possible at infocolcolras@gmail.com

8. Do you offer discounts?
Yes! Join our mailing list to get exclusive offers, early access to new drops, and subscriber-only discounts.

9. How can I contact you?
We’re here to help! You can reach us at infocolcolras@gmail.com or via the Contact Us page on our website.

Business E-mail: infocolcolras@gmail.com

Phone Number: +1 707 9288397

Address:16716 GLENGRAY ST LA PUENTE CITY, CA 91744